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LegalWiz.in

Satisfaction Guarantee Policy

Legalwiz.in prides itself in the complete satisfaction of its clients for the services provided by the Website / Company.

Such delay or grievance should be attributable to the operations of Legalwiz.in and should be towards an element that is within the operational scope of Legalwiz.in.

This satisfaction policy is conjunctive and subject to the Terms & Conditions and Privacy Policy as disclosed separately on the website.

How to raise a claim

  1. 1

    Every Client has the right to raise a ‘Satisfaction Guarantee Claim’ with Legalwiz.in by sending an email to guarantee@legalwiz.in specifying their grievances along with details of the service utilized and order details.

  2. 2

    On verification of the claim, if there is genuine delay or grievance to the client, then Legalwiz.in shall immediately take it up and correct the situation.

guarantee@legalwiz.in

What is not covered

Any delay on account of Ministry of Corporate Affairs (“MCA”), Office of Controller General of Patents, Designs and Trademarks, Controller of Certifying Authorities (“CCA”), Change in Law or Statute, Change in Procedures prescribed by the relevant authorities or agencies or the relevant authority, Natural Disasters, Acts of Nature or Affiliates or Third-Party Vendors shall not be considered for a Satisfaction Guarantee Claim, as the same are beyond the control of the Company / Website.

Further, LegalWiz shall not be responsible if any delay is found from your side in submission of the required documents or information. Such claim shall not be covered under the policy.

LegalWiz does not guarantee any results or outcome of a process where governmental or quasi-judicial or any regulatory authority is involved. For e.g. the concerned authority might object or refuse your trademark application or reject your company name due to reasons beyond our control or change in government processes due to amendments or updates in rules. There are instances where the government website is down or slow due to which we are not able to complete your order in the prescribed time. Such situations are beyond the control of LegalWiz and LegalWiz shall not be liable for the same.

Change of service

In case you change your services from the original one with another service offered by LegalWiz.in then you may make a request to LegalWiz.in within 60 days of receipt of payment by LegalWiz.in, provided the original order is not completed/ fulfilled by LegalWiz.in at the time of making such request.

The fees paid for the original order after deducting the government fees, affiliate fees, or any fees charged by any third party vendor, if any, shall be duly adjusted against your new order. Any additional fees for the new order shall be payable by you after such change request has been accepted by LegalWiz.in.

Refund policy

We put our sincere efforts to make our clients happy but if even after our hardest efforts you are not satisfied then you may claim refund as per the following terms.

  1. 01

    The refund can only be claimed in case of visibly clear deficiency/error with the service/s provided by LegalWiz.in.

  2. 02

    No refund shall be paid for change in mind or mood or situation of the client and LegalWiz.in shall not be liable for the same.

  3. 03

    If the request of refund has been raised after the completion of services or completion of fulfilment of order then you shall not be eligible for refund and such refund request shall be considered invalid.

  4. 04

    You shall not be eligible for refund if any delay is found from your side in submission of the required documents or information.

  5. 05

    You shall not be liable for refund if after 180 days of making payment to LegalWiz.in for any services even if such orders have not been started or initiated. LegalWiz.in shall not hold any liability for such abandoned orders. The amount against such orders shall be utilized and considered as the cost incurred by company on following up and consultancy served to you during these days.

  6. 06

    If you request to exchange your original service with another service which is of less value, then the differential amount shall not be refunded, rather the same shall be kept in your store credit account which can be utilized by you for future services.

  7. 07

    Such store credit shall be utilized within 365 days from the date of request for store credit. After such a period, store credit shall lapse.

  8. 08

    After approval of refund from LegalWiz.in, such refund shall be granted within 30 working days from the settlement of the claim. The refund amount shall be restricted towards the professional fees and shall exclude all government fees, taxes, charges, challan payments, third party payments, payment gateways charges and vendor payments etc.

Cancellation is covered separately in section 8 of the Terms & Conditions.

Customer reviews

We take pride. Not in our work, but in your words.

  • Rated 5 out of 5Google

    Had a great experience with LegalWiz for my trademark registration. The service was smooth, and the after sales support was excellent. Although the filing took around 3 days, the team stayed connected throughout, provided clear updates, and there were no communication issues. Overall, a very professional and reliable experience.

    Vishvam PGJune 2026
  • Rated 5 out of 5Google

    Had a wonderful experience. The team was very supportive, responsive and completed everything on time. Thank you for the excellent support.

    Ujwala ShettyJune 2026
  • Rated 5 out of 5Google

    Jignesh was very helpful and amazing while filling the compliance form for my business. Will take your service again.

    Sumit YadavApril 2026
  • Rated 5 out of 5Google

    Good support team. No hindrance in executions. Go for it.

    Upkar ChaurasiyaApril 2026
  • Rated 5 out of 5Google

    JIGNESH BHAI, I wanted to take some time to sincerely thank you for your incredible support with my MSME registration through LegalWiz. From start to finish, Jignesh Bhai, your guidance, patience, and professionalism made what could have been a stressful and confusing process feel completely smooth and manageable. You took the time to explain every step clearly, answered all my questions patiently, and ensured that nothing was left uncertain. Your attention to detail and dedication truly stood out, and it gave me a lot of confidence throughout the process. I really appreciate the effort, care, and commitment you put into helping me. Jignesh Bhai, your service has been exceptional, and I couldn’t have asked for a better experience. Heartfelt thanks once again!

    Rahul SharmaApril 2026
  • Rated 5 out of 5Google

    Highly recommend services from Legalwiz. Got my LLP conversion process faster. Helpful staff.

    Sharad PatelJanuary 2026
  • Rated 5 out of 5Google

    Had a great experience working with the team! They handled my LLP registration smoothly, guided me clearly through every step, and were always quick to respond. Really appreciate their professionalism and support. Highly recommended!

    Limited Liability Partnership
    Rishi KhannaJanuary 2026
  • Rated 5 out of 5Google

    They are so quick and highly professional and experienced in the industry to carry out the requirement. Loved their services.

    SHASHANK S PANDEYJanuary 2026
  • Rated 5 out of 5LegalWiz.in

    Very fast & timely service. The team was very helpful and helped me find out if the brand name was available or not over the call itself without any extra cost or charge. Brilliant service, very clear communication, timely delivery & transperant pricing. Cheers!

    Trademark Registration
    Naman PiparaOctober 2025
  • Rated 5 out of 5LegalWiz.in

    Satisfied with your unit service and fee grateful to connect with you service providers staff thanks regards Shivlal

    Trademark Registration
    SHIVLAL MALVIYAOctober 2025
  • Rated 5 out of 5LegalWiz.in

    I am very much satisfied with their service for INC 20 A. i will recommend them and definitely will keep in mind for any other service.

    File INC-20A
    MANINDER KaurMarch 2025
  • Rated 5 out of 5LegalWiz.in

    excellent, i appreciate accountability and transparency in the process

    Close a Private Limited Company
    Aditya BansalMarch 2025
  • Rated 5 out of 5LegalWiz.in

    Legalwiz is doing its best to give good service to clients.

    Private Limited Company
    Sunil ChauhanMarch 2025
  • Rated 5 out of 5LegalWiz.in

    Recently got Trade Mark registered

    Trademark Registration
    Devendra DklMarch 2025
  • Rated 5 out of 5LegalWiz.in

    It was an amazing experience from the support team. Thank you...

    Trademark Registration
    Aswin MMarch 2025
  • Rated 5 out of 5LegalWiz.in

    Had a Seamless Experience in registering for GST. Been associated with them for 5 yrs now, and have done several LLP and GST registrations. Happy with their service, so i keep coming back.

    GST Registration
    Mr KarthikFebruary 2025

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